People don't buy services, they buy people! If they don't like you or have trust in you, then people won't buy from you or refer other people to you.
I seem to be having a few pet peeves lately with certain members of a networking group I belong to which is starting to get very frustrating to say the least. This time, it is about only one member who as far as I am concerned is old enough and supposedly a mature professional who should know better.
What is the problem? Without going into all the details, this person has publicly disagreed with me, doesn't listen to what I am saying and doesn't respond to my emails asking for information.
Why is he doing this? I can only guess but the only thing that comes to me is that I am a LOT younger than him and I don't think he likes being told what to do by someone who is technically young enough to be his daughter.
I don't have problems with any of the members of this group on a personal level, but professionally, that is a different story!
If people treat me this way, do you think I am going to buy their services (and this particular members services would come in very handy to me soon)? Do you think I am going to refer my clients and associates to him? A big fat NO is the answer. How can I trust this person with my business or that of my clients and associates with an attitude that isn't professional.
Remember, how people perceive you and your business is reality to them. They won't think you might be having a bad day, hard time of late - they don't care. Now might be the time to review what you clients think of you and your business - for impartial advice and a Virtual Assistant to help you with this task, contact us now.
Until next time,
Emma Walker
CKPA Office Solutions
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